FAQ
1. What types of products do you offer?
- We specialize in a wide range of electronics and gadgets, including Home and Kitchen Gadgets, Beauty care and Therapy Gadgets, Phone and Wireless Gadgets, and Baby care and Kids Gadgets.
2. How do I place an order?
- To place an order, browse our categories, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
3. Can I modify or cancel my order?
- Orders can be modified or canceled within 24 hours of placing them. Please contact our customer service team at majesticsuperiorstore@gmail.com as soon as possible.
Shipping and Delivery
4. How much does shipping cost?
-At MSS, we offer free shipping on all orders. Enjoy your favorite products delivered to your doorstep at no extra cost. Shop with confidence at Majestic Superior Store!
5. How long will it take to receive my order?
- Delivery times depend on your location. Our delivery typically takes 7-14 business days. Please refer to our shipping policy for detailed information.
6. Do you ship internationally?
- Yes, we ship Worldwide.
Payments
7. What payment methods do you accept?
- We accept major credit cards (Visa, MasterCard, American Express, UnionPay), PayPal, and other payment methods such as Apple Pay, Google Pay, Pay Later with Klarna and Shop.
8. Is my payment information secure?
- Yes, we use industry-standard encryption and secure payment gateways to ensure your payment information is protected.
9. Can I use multiple payment methods for a single purchase?
- At this time, we only accept one payment method per order.
Returns and Refunds
10. What is your return policy?
- We offer a 30-day return policy for most items. Items must be unused and in their original packaging. Please visit our return policy for more information.
12. How do I initiate a return?
- To initiate a return, contact our customer service team at
12. When will I receive my refund?
- Refunds are processed within 5-7 business days of receiving the returned item. The refund will be issued to the original payment method.
Product Information
13. How can I find the right product for my needs?
- Each product page includes detailed descriptions, specifications, and customer reviews to help you make an informed decision. If you need further assistance, please contact our customer service team.
14. Are your products eco-friendly?
- Yes, we offer a selection of eco-friendly products.
Home and Kitchen Gadgets
15. What are some popular home and kitchen gadgets you offer?
- We offer a variety of popular home and kitchen gadgets such as smart kitchen appliances, cleaning robots, luxurious night lights, Humidifiers and innovative cooking tools. Check out our home and kitchen gadgets for more details.
Beauty Care and Therapy Gadgets
16. Do you have gadgets for skincare and beauty treatments?
- Yes, we have a range of beauty care and therapy gadgets including facial cleansing devices, massage tools, and hair removal systems. Visit our beauty care and therapy gadgets for more information.
Phone and Wireless Gadgets
17. What phone and wireless gadgets do you offer?
- We offer the latest in phone and wireless technology, including wireless chargers, Bluetooth headphones, and smartwatches. Explore our phone and wireless gadgets page for our full selection.
Baby Care and Kids Gadgets
18. What gadgets do you have for baby care and kids?
- Our baby care and kids gadgets include baby monitors, educational toys, and safety devices designed to make parenting easier and more enjoyable. Browse our baby care and kids gadgets page for more options.
Account and Support
19. Do I need an account to place an order?
- No, you can place an order as a guest. However, creating an account allows you to track your orders and save your shipping information for faster checkout.
20. How do I create an account?
-Click the three lines at the top left of our website, scroll down to the 'Log In' button, and enter the required information. A login code will be sent to your email. Enter the code and click 'Submit' to access your account.
21. I forgot my password. What should I do?
- Click on the "Forgot Password" link on the login page, enter your email address, and follow the instructions to reset your password.
22. How can I contact customer service?
- You can contact our customer service team via email at
Miscellaneous
23. Do you offer gift cards?
- Yes, we offer digital gift cards in various denominations. You can contact us for a gift card and we’ll send it to you to your Email.
- Yes, you can sign up for our newsletter to receive exclusive deals.